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Privacy Policy

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1. Introduction 

We, German Beauty (Pty) Ltd, are committed to safeguarding the privacy of your personal information and this Policy explains how we collect customer information; process and use your information; and your access rights to the data. This Policy applies to any and all communication with us where we process personal information including your use of our website or engaging with us telephonically or in person. This Policy forms part of our website’s terms and conditions. By visiting or using our website, you agree to the terms of this Policy as updated from time to time. We undertake to let you know of any material changes to the Policy.

 

2. Information collected  

  1. Should you decide to register as a user on our website, we may require you to provide us with personal information which includes but is not limited to –
    1. your name and surname;
    2. your email address;
    3. your mobile number; 
    4. your physical address;
    5. your gender; and
    6. your date of birth.
  2. Should your personal information change, kindly inform us accordingly and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.

     

3. Use of Information

  1. Subject to clause 3.2 below, we will not, without your express consent:
    1. to provide our products and services to you;
    2. to communicate with you regarding current or new products or services, personalised products, special offers and events/promotional competitions that we think may be of interest to you (unless you have opted out from receiving marketing material from us);
    3. to improve your experience on our website and to personalise our service and make communications more relevant to individual customers; and
    4. To comply with applicable laws, including German Beauty’s obligations to make disclosures to authorities, regulators and government bodies; or
    1. to our employees and/or third party service providers who assist us in interacting with our Users via our website, email or any other method, for the ordering of products or when delivering products to you, and subsequently need to know your personal information in order to assist us to communicate with you properly and efficiently;
    2. to our suppliers in order for them to liaise directly with you in the event of you submitting a warranty claim regarding any products you have purchased which requires their involvement; and
    3. To the buyer of our business pursuant to a corporate transaction in terms of which we sell any of our businesses or assets to a buyer of such businesses or assets.
    1. Use your personal information for any purpose other than as set out below:
    2. Disclose your personal information to any third party other than as set out below:
  2. We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, order of court or legal process served on us, or to protect and defend our rights or property.
  3. German Beauty will not retain your personal information longer than the period for which it was originally needed to fulfil the purposes set out in this Policy , unless we are required by law to do so, or you consent to us retaining such information for a longer period.

     

4. Data Access

  1. You have the right to enquire from us whether we hold your personal information, (only if User provides us with adequate proof of identity) and to obtain access to your personal information held by German Beauty.
  2. You have the right to request the correction, destruction or deletion of your personal information held by German Beauty.
  3. You have the right to object to the processing of your personal information and it remains your responsibility to inform us of any changes to your personal information.

     

5. Cookies

  1. This website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. “Cookies” are strings of information in the form of small text files a website can use to identify and recognise the computer device with which you connect to this website, facilitate the user’s on-going access preferences  and use of the website which improves the functionality and content relating to the website.
  2. The type of information collected by cookies is not used to personally identify you. Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. If you do not want information collected through the use of cookies, you can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. 
  3. If you do accept a “cookie”, you thereby consent to our use of any personal information collected by us using that cookie subject to the provisions of clause 3 of this Policy.

     

6. General

  1. German Beauty undertakes to never sell or make your personal information available to any third party other than as provided for in this Policy, unless we are compelled to do so by law. 
  2. In the event of a fraudulent online payment, we reserve the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
  3. German Beauty will aim to do all things reasonably necessary to protect your rights of privacy, however we cannot guarantee or accept any liability for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

 

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